24 June 2009

Things to Think About in These Bad Economic Times

The 15 June issue of Library Journal (v. 134, no. 11) has two columns that you should read.

Be Selfish, Promote Service, The Transparent Library, by Michael Casey and Michael Stephens, p. 23
In these times of diminishing resources, it is more important than ever to provide excellent customer service. “Anyone can shine when money and time are in abundance. It takes a positive and progressive individual to stand out when things are difficult.” The Michaels have some excellent ideas that bear reading—and implementing.

Libraries & the Inspiration Business, Backtalk, by Brian Mathews, p. 38
“With federal, state, and county budgets drying up as record numbers of users flock to libraries, now is an excellent time for introspection about our profession. What exactly is our line of work?” “One of the great things about our profession is that we have the chance each day to make a positive impact on our community. Don’t miss out on your opportunity to inspires someone today.”

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