How do you get cell phone users to turn them off? Fiona Emberton says to take down all your signs.
Why? It annoys your customers and they don’t read (or obey) the signs anyway.
What to do? Give them a convenient and attractive place where they can talk on their phones.
For all the details, see Fiona’s Blog.
Fiona is a consultant with John Stanley Associates, a wonderful Australian consulting firm that works to bring merchandising ideas from retail into libraries—not to sell merchandise but to sell users on the value of the library.