Just out from Rachel Singer Gordon, here are some do's and don'ts for managers. They are b
Way to go, Rachel!
1. Micromanagement: “employees’ most common complaint” (25 percent)
2. Lack of communication: “assume people already know what they need to know, believe knowledge is power, or want to avoid giving unpleasant news.”
3. Fostering divisiveness: “differing treatment” of degreed and non-degreed staff.
4. Abusiveness: overreaction, due to feeling insecurity
5. Failure to listen: inflexible, “unwilling to listen to different options and opinions”
6. Avoiding conflict: ignoring problems, ignoring personnel conflicts
7. Taking credit for others’ work
The Seven Desirable Strategies
1. Encouraging growth: fosters professional development
2. Providing autonomy: “trust people to do their work, effectively delegate responsibility, provide support” “people generally rise to expectations”
3. Looking out for staff: if they stand up for staff, staff will stand up for them
4. Respecting everyone’s contribution: to “keep up morale”
5. Leading by example: “keeping a hand in frontline duties” and “pitch in when needed
6. Communicating and listening: “Organizations where information flows freely simply work better.”
7. Providing leadership and vision: “articulate a vision of change” and “lead people through”
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